Klarna's shift to AI agents threatens traditional SaaS valuations
roundly_io Saturday, February 21, 2026
Summary
Klarna, a leading fintech company, is exploring the use of AI agents to replace traditional SaaS tools in its customer support operations. The article discusses Klarna's efforts to develop AI-powered agents that can handle a range of customer inquiries and tasks more efficiently than traditional software applications.
2
1
Summary
roundly.io